Tuesday, October 14, 2025
The Apple Way
My experience with Apple had many ups and downs from the first day. In 2009, I decided to develop iPhone app and bought my first iPhone and iMac. In order to register as a developer, I had to fill a form and fax it to USA in the year 2009. At least they didn’t request me to send the registration via post 😊. Additionally, the support and the way things operated behind the doors shaped my thoughts about the company. A luxury restaurant with an out-of-date kitchen. In 2011, I bought an iPad for my sister from an Apple store in Big Apple, NYC. I provided my credit card as a payment method and had to sign the virtual payment slip on an iPad with my fingers. The finger drawn figures on the screen by no means resembled my signatures but they accepted it. A month ago, I bought an external hard disk drive from Apple Turkey’s website. The online shopping page was leagues behind the mainstream. More importantly, even after a month of purchasing the product, I still do not have a receipt. I tried to contact the online and phone help. However, the person who answered me on the phone was very rudely hang up the phone and I couldn’t resolve my problem. The company only provides technical support nothing else. I tried to contact the retail shops and they divert me to the online help. Within the warranty period, if my product malfunctions I don’t have an official receipt to request for a warranty. I am glad that I didn’t bought an expensive Apple product online. At least I can throw away the disk if it fails. Green Apple with prehistoric operations, I have nothing to say more…
Friday, October 16, 2015
Corporate Organisation
The global competition and fast changing market conditions force companies to be more competitive and innovative else they go out of business.
The companies are made of employees. Therefore who is currently working for the company is very important for its future. The firms need adequate number of employees who are criticizers. If this number is not enough one should not expect ground breaking innovation from the firm. These criticizers should be in all levels including the upper management.
Starting from the lowest corporate hierarchy, there should be employee surplus. At the lower end, the surplus should be low and at the very top it should be the highest. These excessive human resources are necessary for the following reasons:
- Employees need time to develop innovative ideas, ideas that would improve current processes and procedures. There should be enough time for them to make analysis.
- As you move upper in the corporate hierarchy developing strategies become more important. Every employee can contribute to the strategy. The upper management has advantage because they usually have broader vision as well as more experience. Therefore they need more time to develop strategies as well as lead process and procedure improvement projects.
- The companies need continuous improvement on their processes and procedures. This requires relevant employees spending time on analysis of current conditions and improving them. Most companies have limited number of employees with good knowledge of the work. This limitation coupled with under employment results poor analysis of internal projects. Experienced people are usually overloaded, which makes the inexperienced people making the analysis for the project. Reducing the project effectiveness. This can be overcome by adequate excessive human resources.
- The problems need root cause analysis which is time and labor intensive. A company with overloaded people can hardly spare time and resources for this. Therefore inappropriate solutions to the problems cause other problems and increase the stress level within the company.
- Most work environment stress is a result of overloaded people. Which effects employee health and reduce their efficiency.
Excessive human resources approach does not mean the companies should not develop projects to reduce work force. Such projects are important for companies competitiveness. The idea is that even after work force reduction there should be some excessive force left for doing the extra work stated above.
Finally, employees make up the company therefore the companies should pay attention on hiring them as well as firing them. Firing as well as hiring is important for the firm. One rotten tomato can spoil the hole basket.
The companies are made of employees. Therefore who is currently working for the company is very important for its future. The firms need adequate number of employees who are criticizers. If this number is not enough one should not expect ground breaking innovation from the firm. These criticizers should be in all levels including the upper management.
Starting from the lowest corporate hierarchy, there should be employee surplus. At the lower end, the surplus should be low and at the very top it should be the highest. These excessive human resources are necessary for the following reasons:
- Employees need time to develop innovative ideas, ideas that would improve current processes and procedures. There should be enough time for them to make analysis.
- As you move upper in the corporate hierarchy developing strategies become more important. Every employee can contribute to the strategy. The upper management has advantage because they usually have broader vision as well as more experience. Therefore they need more time to develop strategies as well as lead process and procedure improvement projects.
- The companies need continuous improvement on their processes and procedures. This requires relevant employees spending time on analysis of current conditions and improving them. Most companies have limited number of employees with good knowledge of the work. This limitation coupled with under employment results poor analysis of internal projects. Experienced people are usually overloaded, which makes the inexperienced people making the analysis for the project. Reducing the project effectiveness. This can be overcome by adequate excessive human resources.
- The problems need root cause analysis which is time and labor intensive. A company with overloaded people can hardly spare time and resources for this. Therefore inappropriate solutions to the problems cause other problems and increase the stress level within the company.
- Most work environment stress is a result of overloaded people. Which effects employee health and reduce their efficiency.
Excessive human resources approach does not mean the companies should not develop projects to reduce work force. Such projects are important for companies competitiveness. The idea is that even after work force reduction there should be some excessive force left for doing the extra work stated above.
Finally, employees make up the company therefore the companies should pay attention on hiring them as well as firing them. Firing as well as hiring is important for the firm. One rotten tomato can spoil the hole basket.
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